Privacy Policy

At our website, best-airconditioning-contractor-croydon (‘the Company’ or ‘we’), we prioritize your privacy and the protection of your data. Our Privacy Policy details how we manage the collection, storage, access, and processing of personal data, adhering to various privacy laws including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

This policy applies to all interactions with our website, applications, services, and products. Please note that this privacy policy does not apply to third-party platforms, applications, products, or services you may access through our platform, each of which has its own privacy policies.

Our processing activities cover instances when you:

  • Use our applications and services as an authorized user.
  • Visit our websites linked to this Privacy Statement.
  • Engage with communications from us, such as newsletters, emails, calls, or texts/SMS.

We collect a range of personal data, including but not limited to:

  • Account information to manage your account and provide services.
  • Payment information for transaction processing.
  • Financial information necessary for billing purposes.
  • Purchase information to facilitate service provision and warranty claims.
  • Mobile device identifiers to enhance service delivery.
  • Location data where needed to fulfill service obligations.
  • Feedback to improve our offerings.
  • Social media information if you choose to connect your accounts.
  • Product information to tailor services and support.

This data is collected through user input, interactions with our platforms, and automated technologies like cookies and tracking tools. Third parties may also provide us with personal data, always in accordance with their privacy practices.

We use cookies on our website for various purposes, including improving user experience, performance tracking, and analytics. Users have control over non-essential cookies and can manage preferences via our Cookie Manager.

We retain personal data for as long as necessary to fulfill the purpose it was collected for, in accordance with legal requirements, or until you request its deletion. Upon the conclusion of the intended use, we take measures to delete or anonymize your data.

To safeguard your personal data, we implement organizational and security measures, including encryption and secure third-party processing.

We recognize the importance of protecting children’s privacy. Our services are not directed at children under 18 years of age, and we do not knowingly collect their personal data.

As a data subject, you have rights concerning your personal data, which may include accessing, rectifying, erasing, restricting processing, transferring, objecting to processing, non-discrimination, filing appeals/complaints, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team.

Our Privacy Policy is subject to change, and we will post any updates on our website. We encourage you to review this policy regularly.

For questions or concerns regarding your privacy or to unsubscribe from our communications, please contact our privacy team at contact@best-airconditioning-contractor-croydon.thebestlocalpro.com or by mail to the address provided on our website.